Welcome to DTO Surveillance and Investigations Ltd.

We are a dedicated trained organization that specializes in the detection and apprehension of customer and employment theft. We also provide private investigators that can tailor a service to your individual requirements or circumstances. We provide a 24 hour service and will consult with you to best determine your requirements.

Store theft costs New Zealand’s retailers $760 million annually by organized and 'spur of the moment' crime. It is not only a problem for the success and survival of both small and large businesses, but a problem for the economy as a whole.

DTO targets this rising trend by apprehending and prosecuting offenders, preventing loss to our clients, therefore reducing the rising costs to everyday New Zealanders.

Retailers' biggest mistake is thinking security cameras and electronic monitors at the door will win the war on theft.

"They don't stop shoplifting. Huge numbers of goods continue to be stolen despite this because no-one's watching the camera. Electronic monitors are effective to a degree by stopping novice and naive thieves. But there are dozens of YouTube clips on how to get around them."

DTO Surveillance and Investigators was founded by an experienced ex-police officer who has a unique skill in identifying suspicious behaviours. In a previous store detective role, was found to be rated as having one of the top apprehension rates in New Zealand. 

We have found there is a great need to curb the growing trend that is developing in New Zealand of store theft by customers, staff and other employees. From this experience we have accomplished techniques and have found the key to successful apprehension of offenders, and supporting the process to deter other 'would be' offenders.

Increasingly New Zealander’s are becoming aware of an over stretched Police Force which at best times struggle to attend all incidents. The recent reports of falsifying crime statistics highlight this deficit. Whilst store theft is low on the Police agenda, it is high in the retail sector. Offenders are aware of this lack of police presence and thus are willing to offend more often.

At DTO we are professionally trained and licenced and ready to proactively work on behalf of your enterprise.